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Paul Writer

Candy Brand- Bowl of 90s Candies/ Imgrum

9 Candy Brand Stories You Should Know About

Welcome to the Nostalgic Nineties corner! Young Indian Adults are a curious bunch. They grew up during rapid changes, living in an India which...
View Of Staff In Busy Customer Service Department

7 Steps to Service Strategy that Wins

The market is being ruled by ideas to improve customer experience; one must remember that Customer Service is the way through which customer experience...
5 Sales Technology Trends for 2018

5 Sales Technology Trends for 2018

Technology has transformed business in an unprecedented way. Things imagined as futuristic are already a reality. Chatbots are selling your products and cementing your...

India’s History in 16 Amul Advertisements

The butter- girl who has a larger fan base than the greatest stars of Indian Cinema, made her debut in 1966. The brainchild of...
Vidyashilp Academy

Beyond Pink: Kiran Pai, Director- Vidyashilp Academy and Vidyasagar Pre-Schools

In this segment of 'Beyond Pink', we talk to Kiran Pai, Director- Vidyashilp Academy and Vidyasagar Pre-Schools & Founder and Chairperson of Connectivate. Kiran...

Leaders Recommend: 10 Books For Your 2018 Reading List

Charles William Eliot once said, “Books are our quietest and most constant friends; they are the most accessible and wisest of counselors, and the...

Tata Tea’s Wake-Up Call to Indian Parents

Tea is the nectar of Gods, handed down to humanity to ward off sleep. Most Indians don’t wake up with coffee, but with the...

5 Ways Technology has Helped Meet Sales Needs

Have you ever walked out of a store which is offering an end of season discount on premium products because of the unskilled salesman?...
Chat Bots

My Bots Will Talk to Your Bots

News of the Lufthansa strike in December 2016 reached me as news often does - via a casual post on Twitter of someone saying...
Hospital Experience - Representative Image

Customer Experience Journey to Avoid a Crisis

Trending on social media is the tragic story of a seven year old who died of dengue after allegedly being treated for 15 days...