As the age-old adage goes, “It’s not what you say, but how you say it.” Effective communication is the key to an efficient and professional work environment. In order to achieve this organizations need to encourage and ensure communication lines are kept open between teams and those in leadership roles. The healthy collaborative environment it creates in-turn increases productivity – allowing organizations to deliver better results and delight customers.
There is a tremendous change in how people and teams together work these days. Teams today are more agile while organizational structures are kept more flat to keep communications and information flowing. Communication tool should try and create more open, digital environment that makes work visible, integrated and accessible—across the team.
Here are 5 Ways to Communicate Effectively at the Workplace
Develop a Communication Strategy
The first step for effective communication, develop a strategy for how the organization needs to communicate with employees. To achieve this teams should collaborate and define the process and purpose for better business communication management. This will require considering who needs to know what information, when they need to know it and how it will be delivered to them. This strategy will help to create a standard for organizational communication.
Create a Communication Process
Teams today need a modern conversation experience. As with most things in business having a defined process – that is owned by someone – is the best way to ensure consistent communication. There can be a platform where employees can communicate with each other.
Explain the Why
Often leaders come up with a great idea, plan it, implement it and may even communicate it but may not think it’s necessary to explain the rationale behind a particular initiative or purpose it is supposed to achieve. In order achieve the end goal, leaders need to make sure their employees understand why something is done and how supports business goals and organizational strategy.
Focus on listening
Listening is very much important, especially when you are engaged in one to one communication. Both the employers as well as employees must be active listeners.
Create Feedback Process
One way communication is a recipe for disaster, always leave the door open for feedback. Create a forum where employees can freely offer feedback and ask questions. This ensures the message that was communicated was received as intended. Employees spend significant portion of their lives working and helping them stay connected to the mission and vision of the organization is one of the ways to foster employee engagement. The more we do to keep employees in the loop the better we can manage the communication effectively.