Paul Writer

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SEO Strategies to Win in 2018

In this age of digital competitiveness, your website is the key to boosting your business. A good SEO plan encourages customer trust as well...

Webinar Report: How to Delight Your Customer With a Multi-Channel Engagement...

All of us feel strongly about a brand that makes us feel unique and cared for. For example, you approach an online gift site...

Webinar Report: Personalization is the key for Smart CX

The bedrock for personalization is customer data. This customer data is used to create a customer journey map. This customer journey map would then...

Webinar: Personal Insights Drive Impactful Customer Journey

What does your customer want? Personal insight into your customer goals gives you the power of data.   This allows you to orchestrate unified...

Webinar Resources | Cognitive Commerce – This Time it’s Personal |...

Wouldn’t it be lovely to know, really know what your customers want? And present it to them at the right time? As a customer...

What’s The Difference Between Video Conferencing and a Webinar?

What is the telepresence format that suits you best? That all depends on what you’re setting out to do. Evaluating your needs is a...