Tag: customer experience
FBC 2017: Paul Writer CX100 List In Association with Oracle Let’s...
We are delighted to announce Paul Writer CX100 In Association with Oracle Let’s Talk CX, the recognition list of top 100 Customer Experience Professionals in...
Designing CX That Works For India
Customer Experience (CX) has evolved from being transactional to being a lifecycle program that needs to be managed across multiple channels and touch-points. Marketers...
CX Quiz For Pros: Test Your Customer Experience Knowledge Here!
Only Customer Experience Experts Can Score 100% On This CX Quiz!
Are you a CXpert!? So, why don't you take the quiz and see how...
Paul Writer in Association with Oracle India Unveils India’s First CX...
Paul Writer in association with Oracle India today launched an exclusive site focused on Customer Experience (CX) and dedicated to Customer Experience, Sales, Digital and Marketing...
Tata AIA Life Introduces a Host of Initiatives to Improve Customer...
Enhancing customer experience is at the heart of Tata AIA Life Pvt. Ltd.’s (Tata AIA Life) efforts to foster customer satisfaction. With a view...
New Age Marketing: Gautam Datta, CEO, PVR Ltd.
Paul Writer launches New Age Marketing ,
Video interview series of CXO's highlighting best practices
Gautam Datta
CEO
PVR Ltd.
On how PVR has transformed 'going to the...
‘The Customer is Always Right’ to ‘The Customer is Everywhere!’
The customer is always right…it’s a slogan anyone in the customer service industry is well aware of not to mention the trials and tribulations...
Solutions Marketer: An 8-Step Model to Solutions Market Research
“Research is to see what everybody else has seen, and to think what nobody else has thought”.
Albert Szent-Gryorgyi, Nobel Peace Prize winner in medicine
Every...