Paul Writer

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Five Best Practices For Understanding Customer Journeys

Organizations can increase loyalty, retention and sales by truly comprehending the paths customers travel over time and across channels. Increase loyalty, retention and sales by...

Momentary Optics or Sustained Engagement: Marketer’s Must Choose Now

I recently got a request from a Real Estate client to build a campaign around Father’s Day! Now, wishing the men in your database...

The CMO Challenge: Personalized Conversations at Scale

The challenge executives face is clear. How do you have personalized conversations at scale? At the Argyle CMO Executive Forum, 35% of the attending executives...