Paul Writer

India’s longest running newsletter. Join 30,000+ subscribers in a weekly ritual that started in 2011. Subscribe

PWLogo_JPG-11-Copy-600x181
Home Tags 2018

Tag: 2018

CX: Customer Experience Concept
Customer Experience

Best of 2018 with Paul Writer: 10 Thoughts on CX for...

Anil V. Pillai -
As the year winds down, my inbox and social media stream have started being flooded by the inevitable”2018 CX forecast”, listings. Undoubtedly most of these...