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Date/Time
Date(s) - 06/09/2018
5:00 pm - 8:30 pm
Location
Sofitel
Categories
Topic: Skyrocket your digital customer experience in real time with AI, Automation & Analytics
Date: Thursday, 6th September 2018
Time: 05:00pm – 08:30pm IST
Venue: Sofitel, Mumbai
Points Of Discussion
1. Why customers are the backbone of the digital economy, and the role of customer experience in creating successful businesses
2. How to identify the various touch points of the customer journey, and the best way to reach out to the customers
3. The execution of creating a holistic customer journey with the help of AI, Automation and Analytics
4. What are the outcomes and challenges of creating a rounded customer journey
This program seeks to bring a select group of senior IT heads, Automation heads, CDOs together to discuss the best ways to use AI, Automation and Analytics to enhance your digital customer experience.
For more details, click here.