Let's Talk CX Expert Series

Drive Innovation in Marketing & CX with AI, ML and EQ

Date: 23rd November 2018 | Time: 3:00 pm to 4:00 pm, IST

Learn to use Adaptive Intelligence (AI), Machine Learning (ML) & connect through emotions

Paul Writer is delighted to invite you to join us for the Lets Talk CX Expert Series – Drive Innovation in Marketing & CX with AI, ML and EQ for Let’s Talk CX in association with Oracle. The session will explore the methodologies and use of Adaptive Intelligence (AI), Machine Learning (ML) & connect through emotions.

Disruption is the new normal in CX and Martech. Join this interactive online session to listen to CX & Marketing scenarios wherein emerging technologies can help foster innovation and disruption. This session will also see interesting use cases wherein businesses can connect with their customers on behavioural data.


Ratnesh Mehra
Director Customer Experience (CX) Strategy and GTM at Oracle India

Ratnesh Mehra is the CX Strategy & Transformation Leader for India. A recognized thought leader in Customer Experience space, Ratnesh Mehra has helped leading organizations in India as well as globally to strategize, design and build world class Customer experience platforms.

Shruti Gupta
Chief Marketing Officer at Cashify

Shruti has 10+ years of experience in Marketing, E-Commerce, Brand and Product Marketing. Currently, Shruti is Chief Marketing Officer at, India's leading ReCommerce Platform for Used Electronics. Her NLP-led approach is notable among Fin-tech fraternity. Before Cashify, Shruti was leading the Strategic product launch and E-Commerce for Huawei/Honor SmartPhones in India, in the capacity of Lead-Digital for Huawei. Shruti has also been on board and co-founded, a Diagnostics Marketplace for HealthCare Services. She has held key MarCom positions with Case-Mate India, and where she led notable initiatives like Digital 2.0 to curate recommendation using ML and Predictive Pattern recognition. She has also worked as a Marketing Manager with Madame, to lead their brand growth and new retail initiatives.

Jessie Paul CEO Paul Writer

Jessie Paul
CEO at Paul Writer

In 2010, Jessie Paul, author of No Money Marketing (2009, Tata McGraw-Hill) founded Paul Writer, with the aim of raising the bar on marketing in India. Jessie consults with B2B organisations on how best to reach their target audience and initiate mutually profitable conversations. She helps design and operate omnichannel marketing campaigns that deliver results. With over 18 years in services marketing, including a stint with Ogilvy & Mather Advertising, Jessie is considered an expert in brand globalization and has been named one of the most influential business women in the Indian IT industry.

Alternatively, click below button to join directly on the day of the webinar.

This webinar is a must-attend for anyone in the digital marketing, advertising and branding space. There is no cost involved to be a part of the webinar. We look forward to you joining us for the webinar and contributing to the conversation! For any queries, you can write to [email protected], [email protected] or call 9964195859/9886842412.

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