C is for CX, and D is for Delight - Customer Experience (CX) Th

Businesses have long used the 4Ps - Product, Price, Place, and Position - as the foundation for differentiation.

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Let's Talk CX - Damandeep Singh Soni, Head - Marketing & Growth, MobiKwik
Listen to Damandeep Singh Soni, Head - Marketing & Growth, MobiKwik to know how customer experience (CX) is differentiator for a company like MobiKwik and how they are using technology as a lever to build CX.

INTERVIEWS

Technology, Data Insights and Your Customer Experience Strategy

Technology, Data Insights and Your Customer Experience Strategy

Nisha Menon, Group Head Customer Services and Cross Sell, Magma Fincorp

PWEN: How can brands leverage Customer Experience (CX) as a competitive advantage?   

Customer Experience in the Entertainment Industry

Customer Experience in the Entertainment Industry

Projit Chakrabarti, Head Marketing Services, NDTV

PWEN: As a marketer how do you see Customer Experience (CX) as an advantage?

Customer experience (CX) Begins at Home

Customer experience (CX) Begins at Home

Viraj Verma, Head Marketing & Strategic Alliances, PVR bluO

A happy seamless experience internally is what is reflected on the outside. And with support from technology organizations can take this experience to the next level.   

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Privacy Policy: This platform is co-hosted by Paul Writer and Oracle Both Paul Writer and Oracle will have access to your personal information, and either may provide you with sales or product promotion information. Each party will be responsible for managing their own use of your personal information. We recommend you review the privacy policies of these Paul Writer and Oracle to address any questions you have regarding their handling of your personal information.