The Power of ONE

unlock the power of one that helps in navigating complexity and makes businesses simplify with oracle marketing cloud solutions.

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Customer Experience (CX) - Getting It Right In India

Atithi Devo Bhava – ‘The guest is equivalent to God’ is a philosophy that has been touted as the root of Customer Experience (CX) in India.

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Welcome to Let's Talk CX - Season 2
Get insights into how CX is being redefined by practitioners and experts in the second season of Let’s Talk CX - it's smart now!

INTERVIEWS

Technology, Data Insights and Your Customer Experience Strategy

Technology, Data Insights and Your Customer Experience Strategy

Nisha Menon, Group Head Customer Services and Cross Sell, Magma Fincorp

PWEN: How can brands leverage Customer Experience (CX) as a competitive advantage?   

Customer Experience in the Entertainment Industry

Customer Experience in the Entertainment Industry

Projit Chakrabarti, Head Marketing Services, NDTV

PWEN: As a marketer how do you see Customer Experience (CX) as an advantage?

Customer experience (CX) Begins at Home

Customer experience (CX) Begins at Home

Viraj Verma, Head Marketing & Strategic Alliances, PVR bluO

A happy seamless experience internally is what is reflected on the outside. And with support from technology organizations can take this experience to the next level.   

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